| Safe Custody Charges for all categories of Voice/Standalone/Combo Landline/Broadband connections (DSL/Fibre/AirFibre) |
| Services |
Safe Custody Charges |
| Landline on Copper |
Rs. 50/-per month for Urban. Rs. 30/-per month for Rural. |
| Landline + Broadband on Copper |
Rs. 150/-per month for both Urban & Rural. |
| Fibre Based plans including AirFibre having FMC below Rs. 801/- |
Rs. 200/-per month. |
| Fibre Based plans including AirFibre having FMC above Rs. 800/- |
Rs. 300/-per month. |
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The charges will be paid in advance.
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Above charges are excluding GST.
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Terms & conditions for providing 'Safe Custody':
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The Safe custody of connection shall be permitted on written request of the subscriber, clearly indicating that the connection is to be kept under 'Safe Custody'.
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All the Voice connections under Fibre shall be treated as combo during safe custody.
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Customer will be charged above rates per month from the time of intimation of safe custody to the time of termination of safe custody. Customer shall be educated properly at the time of request initiation.
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No revenue share shall be paid to Partners for Safe Custody charges.
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The minimum safe custody period shall be 1 month. Subscribers can restore their connection(s) anytime even within one month by paying monthly charges of safe custody for the full calendar month at the time of termination of safe custody.
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The charges of restored promotional/regular plan shall be applicable from the date of withdrawal of safe custody.
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The Modem/CPE/Accessories supplied by the BSNL/Partners (i.e. not customer owned) shall be recovered from the customer for keeping the same under safe custody.
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If 'half yearly / annual /biennial /triennial' payment customer opts to safe custody plan, as is done in other annual payment cases, adjustment credit will be given to the customer for the unutilized period and will get adjusted in the subsequent invoices.
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